Top Performance Agreement
Peace of Mind in Season and Out of Season
Our customers on the Top Performance program enjoy an inspection and tune-up of their systems twice a year.
The Top Performance Program:
- Saves electricity (& money)
- Extends the useful life of central A/C or heat pump systems
- Improves indoor air cleanliness for health
Other companies offer “bargain inspections.” They often spend less than 45 minutes, not nearly enough time to be thorough.
Integrity Air Top Performance Tune-Up involves careful inspection of 29 items and takes about 90 minutes. Our technicians will inspect your system twice a year, once before the cooling season and once before the heating season
- Coils will be cleaned in place with self-rinsing cleaning. More extensive cleaning, if necessary, will be an extra charge.
- Drain pipes will be cleaned to help prevent water leaks caused by restrictions.
- Records are kept on file and compared with previous reports to detect gradual changes.
- A 10% discount if service is needed at a time other than scheduled maintenance.
- Priority Scheduling
Top Performance customers will be served before non-agreement customers.
Tackified filters available at an extra charge.
Top Performance Maintenance Schedule
- Condenser coil will be inspected and cleaned for heat transfer loss.
- Fans will be inspected and cleaned to assure proper air delivery.
- Refrigerant will be checked for proper charge and to assure there were no leaks.
- Motors and bearings will be lubricated as required.
- Controls and safeties will be tested as needed.
- Condensate drain will be cleaned to help prevent water leaks.
- Crankcase heater will be checked for proper operation.
- Relays and contractors will be inspected.
- Unit wiring and electrical disconnect will be inspected.
- Temperatures and pressures will be recorded.
- Evaporator coil will be inspected and cleaned chemically in place.
- Amp draw on heat strips will be checked to know that they are heating correctly.
- Defrost cycle will be checked if system is a heat pump.
- Furnish inspection report and advise of abnormal conditions or necessary repairs.
Some things to check before calling for service
Outdoor Unit – Inspect the outdoor unit for clogged condenser coil (grass cuttings, leaves, dirt, dust, lint or bushes). Ensure that branches, twigs or other debris are not obstructing the condenser fan.
Air Filter – If it is very dirty it can restrict airflow and reduce performance
Thermostat setting – Make sure that the system switch of the thermostat is “on” or switched to the correct mode (“heat” or “cool”) and that the temperature is set low enough for cooling or high enough for heating.
Energy management system – If the power company has a load management device, learn from them what the lights on their control box mean.
Circuit Breaker – If either unit does not run (most homes have two sections – indoor and outdoor) check the circuit breaker. Some breakers do not show that they are tripped. Shut it off all the way and switch it back on again to be sure that it is reset. Only try this once. If it trips or the system stops soon, you have a problem that needs service.
What’s that cloud of steam coming off my heat pump? – In heating season or cold weather, outdoor heat pump sections may accumulate frost during certain operating conditions. Defrost cycles will run until all frost is melted or for up to ten minutes before switching back to the heating cycle automatically. The cloud you see coming off your heat pump is merely water vapor condensing into a mist in the cold outside air.
No air blowing – If there is no air blowing at the indoor registers there may be ice on the indoor coil restricting airflow. At the thermostat set the fan to “on” instead of “auto” and set the heat/cool/off switch to “off” to allow the ice to melt. And call for service.
Integrity Air can help you with your air conditioning needs. We service all the major brands — just check the list below.
Inter City Products
Florida Heat Pump
If you don’t see the brand name of your unit, call us.